Who Are We..?
We're a Dynamic Team - With A Vision- A Mission- With Ethics & Values
With have many long term and loyal clients who are the best advocates of the difference techcellence has made to their businesses, it's not hard to see that there is more to the Techcellence team than just knowing IT.
Helping over 300 local companies in the Albury | Wodonga region - across various industries, we have developed a reputation for reliability and the ability to respond to IT business needs, before they become an issue.
We're a team who have a genuine passion for IT and a focus on service. We're trying to make IT easier for our customers by providing end results which are both cost effective, dependable and secure. And we really do love IT!.
Our ability and willingness to think outside the box to achieve our clients desired outcome is one benefit to partnering with us.
We're all about creating solutions that make running your business easier.
You wouldn't waste time time or money shoving a square peg into a round hole so why do it with you business technology?
Investing in the wrong technology and setup for your business is a waste of money!
As an IT provider and business owners we fully understand the need to have the best for your businss needs while keeping the cost in mind.
When it comes to current and future planing for your business, there is a fine line between spending too much and not enough - Spend too much on technology, and it will consume your time and budget, spend too little and you may get left behind by your competition.
You need to implement enough technology to see a real benefit, prevent the worst disasters, and not miss out on any major opportunities, while not spending more than you can handle.
We, really do love IT!
Techcellence is a locally owned and operated IT company, created in 2009 by owners Darin and Sonya Fitzsimmons.
"Helping create the best solutions for our customers and providing IT support that match's individual business needs is our motive"
Apart from being good at what we do, our team hold high standards of Moral, Values, Integrity and Passion for what we do.
Trust and transparency with our clients is of utmost importance and for this reason we have outlined the ethic we has as individuals and as a business operate.
#1 Be Honest
#3 - Wait when Necessary
#5 - Maintain Confidentiality
As an IT consultant providing our skills to competitors won't put them at risk as we are extremely careful with protecting our client's interests.
#7 - Don't stir the pot
We will always keep to our consulting views and leave all the personal drama to the staff working in that organisation.
#9 - Don't Create a Dependency
#11 - Last, but not least
#2 - Say No when Necessary
Our clients may not always act on our advice and that's their choice.
Sometimes it's difficult for us to speak up when we disagree or even refuse to partake in that job, but we must.
If a customer or organisation chooses to not follow our advice and something goes wrong we have morally and ethically done right by that organisation by speaking the truth and giving sound advice.
#4 - Uphold our Values and Ideals
We will always work competently and diligently for our clients and employers. Using our range of knowledge and services, we will strive to provide our clients with an IT network that works properly for them, making their company more efficient, and ultimately more profitable.
#6 - Respect Management's Confidence
When our clients shares confidential information with us as part of the delivery process, we don't share that information with others in he company. It's not our place to say anything - we're hired as a trusted IT consultant.
#8 - Report Unethical Behaviour
Firstly we will call a meeting to present our findings to the key business person/s and if they choose to continue with the behaviour we will dissociate ourselves and Techcellence from this organisation, and where necessary report our findings to the appropriate authorities.